Last Updated: November 2025
At R J Printers, we aim to deliver your printed and customized products safely and on time. This Shipping & Delivery Policy explains how we handle order processing, shipping timelines, and delivery methods for all purchases made through our website https://rjprinters.in.
1. Order Processing
- Orders are processed only after full payment and final artwork approval from the customer.
- Order processing time depends on the product type, printing method, and quantity.
- Normal processing time is 2 to 5 working days, excluding Sundays and public holidays.
- Large or bulk orders may require additional time, which will be communicated to you in advance.
2. Shipping Methods
- We ship across India through trusted courier partners such as DTDC, Blue Dart, Delhivery, or India Post.
- Shipping mode (standard or express) depends on the customer’s choice and product type.
- You will receive a tracking number via email or WhatsApp once your order is dispatched.
3. Delivery Time
- Metro Cities: 3–6 working days
- Other Areas: 5–10 working days
- Remote Locations: Delivery times may vary depending on courier availability.
Please note: Delivery times are estimates and may vary due to external factors such as weather, courier delays, or festive seasons.
4. Shipping Charges
- Shipping charges are calculated at checkout based on product weight, size, and destination.
- Free delivery may be available on select products or order values during promotional offers.
5. Address Accuracy
Customers are responsible for providing the correct shipping address and contact details.
We will not be liable for delays or failed deliveries caused by:
- Incorrect or incomplete address
- Unreachable or unavailable recipient
- Issues caused by courier partners
If a package is returned due to an incorrect address, the reshipping cost will be borne by the customer.
6. Damaged or Lost Packages
- If you receive a damaged package, please do not accept it from the courier and contact us immediately.
- If your package is lost in transit, we will coordinate with the courier service to resolve the issue.
- Replacement or refund will be offered only after confirmation from the courier company.
7. International Shipping
Currently, R J Printers ships only within India. For special international requests, please contact us directly to discuss options and costs.
8. Contact Us
For any questions or assistance regarding shipping or delivery, please contact:
📧 Email: rjprinters001@gmail.com
📞 Phone: +91 9910908495
🌐 Website: https://rjprinters.in
🏢 Company Name: R J Printers